Different By Design

How SafeWatch Is Different
Your Village Of Trusted Support
A different kind of support

There are many ways to get support. SafeWatch is different by design.

Australia has excellent mental health services, wellbeing tools, peer communities, carer services and digital treatment programs.

SafeWatch isn't designed to replace them.

SafeWatch helps strengthen the people around you, family, friends, carers, peers and other trusted supports, so wellbeing doesn't have to be navigated alone.

We call this your Village: the people who know you, the people who can help you, and the people who get you.

Because the people who know us well can sometimes notice when something has changed, and being connected can make it easier to support each other.
Understanding the landscape

Different approaches to supporting wellbeing

Different services are designed for different purposes. Rather than ranking them, here's a simple way to understand where different approaches tend to start.

Approach
Typically starts with
Examples of support
SafeWatch
Your chosen Village
Trusted relationships, connection and mutual support around the individual
Wellbeing tools
The individual
Wellbeing activities, self-management, reflection and healthy habits
Mental health services
The person seeking support
Assessment, counselling, treatment and professional support
Peer-support communities
Shared experience
Connection with people who may understand similar experiences
Carer services
The carer
Support, education, counselling, respite and practical assistance
These approaches aren't mutually exclusive. A person may benefit from several of them at the same time. SafeWatch is designed to complement, rather than replace, professional and community services.
The broader support ecosystem

How SafeWatch Fits Alongside Other Australian Services

Australia has an extensive ecosystem supporting mental health and wellbeing.

Many of these organisations provide services that SafeWatch users may already use, and we believe that’s a good thing.

Some provide professional care. Some provide evidence-based self-help. Some build wellbeing skills. Some connect people with peers. Some specifically support carers.

SafeWatch starts somewhere different: with the people you choose to have around you.
♡

Your Village may include family, friends, carers, peers, mentors, support workers or services.

Your Village isn't a feature.
It's the foundation.

Many wellbeing tools understandably begin with the individual.

SafeWatch begins with an additional question:
Who has your back?
SafeWatch Your Village
Know
Parent / Family
Parent / Family

People who know you well and may notice when something isn't quite right.

Know
Partner
Partner

Someone close to you who may provide emotional, practical and everyday support.

Know
Colleague
Colleague

Someone in your everyday environment who may notice changes and offer practical support.

Help
Clinician
Clinician

A professional who can provide specialised support and help connect you with appropriate services.

Get
Lived Experience
Lived Experience

Someone who has experienced something similar and can offer understanding from having been there themselves.

Help
Carer / Support Worker
Carer / Support Worker

Someone who can provide ongoing practical, personal or day-to-day support.

Help
Teacher / Mentor
Teacher / Mentor

Someone who can provide guidance, perspective and support while you navigate challenges.

Know
Friend
Friend

Someone you trust who can listen, check in, or simply be there when things feel difficult.

Your Village might include a parent, partner, sibling, friend, carer, teacher, mentor, colleague, support worker, clinician or somebody with relevant lived experience.

Different people can play different roles.

Know

Some know you and may notice when something isn't right.

Help

Some can help you with practical, personal or professional support.

Get

Some simply get you because they've experienced something similar themselves.

SafeWatch helps people intentionally build those trusted relationships around themselves.

Because we shouldn't have to navigate life's difficult moments alone.

Different services. One connected ecosystem.

Different approaches support wellbeing in different ways. Rather than ranking them, here's a simple way to understand where they tend to start, and how SafeWatch fits alongside them.

🧠
Mental health services
Professional support
Typically starts with
The person seeking support
Services
headspace What the service primarily offers Mental health, physical health, alcohol and other drug, work and study support for young people aged 12–25, including online, phone and in-person services. headspace also offers specific support for families, friends and carers. How SafeWatch is different SafeWatch is designed around an ongoing, user-chosen network of trusted relationships, rather than primarily around access to youth health and professional support services. MindSpot What the service primarily offers Free psychological assessment, online treatment courses and teletherapy, including access to qualified therapists and symptom tracking. How SafeWatch is different MindSpot is principally an assessment and psychological treatment service. SafeWatch is not a treatment service; it focuses on the everyday human support network surrounding the individual. THIS WAY UP What the service primarily offers Evidence-based online CBT treatment programs that can be completed independently or with clinician monitoring. How SafeWatch is different THIS WAY UP primarily delivers structured psychological treatment. SafeWatch does not deliver CBT treatment; it focuses on relationships, connection and the individual's chosen Village. Innowell What the service primarily offers Measurement-based mental healthcare tools supporting assessment, personalised care, risk monitoring, outcomes and communication between patients and care teams. How SafeWatch is different Innowell is designed principally around measurement-based care and the patient-care-team relationship. SafeWatch starts with the wider trusted relationships surrounding everyday wellbeing.
How SafeWatch fits
A Village around everyday wellbeing.
SafeWatch
SafeWatch
Your chosen Village
Starts with
Your chosen Village
Your Village may include
Family Friends Carers Peers Mentors Support workers
What SafeWatch adds
Connection and mutual support around the individual.
Better connected

Better connected.
Not a replacement for care.

SafeWatch does not diagnose mental health conditions and is not a substitute for psychologists, counsellors, doctors, crisis services or other professional healthcare.

Professional & community care

Psychologists, counsellors, doctors, crisis services and community organisations are essential parts of the wellbeing ecosystem.

SafeWatch

Strengthening the human support system around you.

Your Village

Family, friends, carers, peers and the people you choose to involve can be part of the rest of your week.

Our role is different. SafeWatch helps people strengthen the human support system surrounding them, including the family, friends, carers, peers and services they choose to involve.

A professional appointment may occupy one part of someone's week.

The people in their Village can be part of the rest of it.

Working together

We're building alongside the ecosystem, not around it.

Better wellbeing won't come from one organisation trying to do everything. It comes from people, families, carers, communities and services working better together.

SafeWatch

Complementing the ecosystem by strengthening the relationships around people.

headspace

headspace

A youth-focused service within Australia's broader mental health and wellbeing ecosystem.

Beyond Blue

Beyond Blue

A national organisation providing mental health information, support and resources.

ReachOut

ReachOut

A digital mental health service supporting young people and their communities.

Carer Gateway

Carer Gateway

A service supporting people who provide care for family members or friends.

Community organisations

Community organisations

Local organisations and community groups that provide practical and social support.

Health & youth services

Health, community & youth services

The many services people may already use across health, community and youth support.

That's why we see organisations such as headspace, Beyond Blue, ReachOut, Carer Gateway and Australia's many health, community and youth services as important parts of the wellbeing ecosystem.

SafeWatch is designed to complement that ecosystem by strengthening the relationships surrounding the person.

If you're a community organisation, school, health service, youth organisation or care provider interested in exploring how SafeWatch could complement the work you're already doing, we'd love to talk.

Partner with SafeWatch
SafeWatch

It takes a Village to support all of us.

Build yours with SafeWatch.